The Haul Dept. – FAQs

📦 The Haul Dept. – FAQs

Delivery, streamlined.
Local Pickup & delivery

❓What do you deliver or pick up?

We handle:
✅ Furniture
✅ Store orders
✅ Small business materials
✅ Appliances (if boxed or curb-ready)
✅ Ask us!

❓Do you pick up from stores like Lowe’s, Home Depot, or Ashley?

Yes. Just make sure your items are fully paid for and ready at the time of pickup.

❓Can I ride along with the driver?

No. For insurance and safety reasons, we do not allow passengers. Feel free to trail us or beat us at the pickup location.

❓Do you move homes or apartments?

No. We do not offer full-service moving. We’re designed for single or small load pickups, not full household moves.

❓Do you assemble or disassemble furniture?

Only if pre-arranged. Light assembly is available for new, boxed items only and may include an extra charge.

❓How should I prep my item(s)?

Make sure your items are:
• Paid for (if from a store)
• Accessible from the ground floor or curb
• Covered if weather-sensitive
• Properly wrapped or boxed if fragile

❓How do I pay?

Payment is required before or at pickup via:
💳 Cash
💵 Card (add 3.5%)
📲 Apple Pay, Cash App, Stripe, Zelle

❓What areas do you cover?

We currently serve:

• Macon, GA

• Warner Robins

• Byron

• Gray

• Forsyth

• Milledgeville
  (And surrounding areas)

  *If you don’t see your area, Ask us!

These FAQs apply only to The Haul Dept. delivery and pickup services. Junk removal services are provided separately by Junk Geek.