✅ [THE HAUL DEPT.]

📄 Pickup, Delivery & Light Assembly – Disclaimer & Terms of Service

⚠️ IMPORTANT NOTICE: By booking with The Haul Dept. ℠, you confirm that you have read, understood, and agree to the following Disclaimer and Terms & Conditions.
You must check the box at time of booking to proceed. This digital acknowledgment serves as your binding agreement.

Client Acknowledgment of Delivery

For all delivery services, a signature is required at the time of drop-off to confirm receipt of the item(s). This signature does not confirm the condition, functionality, or completeness of the item(s), but solely acknowledges that the delivery was made to the requested location.

🏠 1. Access Policy for Pickups & Drop-Offs

We offer curbside, front-door or garage-level pickup and delivery. Our team does not enter homes or move items up/downstairs. All items must be placed in or received from an easily accessible area unless agreed to in writing-fees apply.

🛒 2. Marketplace Pickup Disclaimer
For pickups from platforms like Facebook Marketplace, Craigslist, OfferUp, etc.:

• We reserve the right to refuse or cancel a pickup if the location appears unsafe or suspicious

• We may request that sellers meet us at a public, neutral location

• We do not inspect or verify items — this is solely the buyer’s responsibility

• Any visible damage must be disclosed in writing (via booking form, text, or email) before pickup

• Verbal disclosures are not valid

⚠️ We are not responsible for scams, misrepresented items, lost funds, or failed transactions — including cancellations made due to safety concerns.

🏬 3. Retail Store Pickup Notice
For retail pickups (e.g. Home Depot, Lowe’s, Walmart, etc.):

• Some stores may require ID or purchase verification — you may need to meet us on site

• We are not responsible for store-related errors, order delays, or issues with staff

• It is assumed your order is paid for, correct, and ready at time of pickup

🔧 4. Light Assembly Policy
We provide basic assembly (e.g. furniture from Amazon, Wayfair, etc.) under these conditions:

• All pieces and hardware are present

• Full manufacturer instructions are included

• The area is clean, safe, and accessible

• Assembly can be completed within 30–60 minutes *later date assembly can be arranged.

We do not assemble:

• Used or marketplace items

• Items without instructions

• Furniture missing hardware or parts

• Items requiring fabrication, drilling, or major modification

Assembly must be requested at the time of booking and may incur an additional charge.
If assembly cannot be completed due to missing parts or instructions, only the assembly fee may be refunded.

📦 5. Item Condition & Liability
The Haul Dept. is not liable for:

• Items breaking due to poor packaging, manufacturer defect, or client mishandling

• Items that are incomplete, non-functional, or missing hardware

• Installations that require tools outside our standard scope (e.g. wall mounts, anchors, drills)

Clients are solely responsible for verifying item condition, completeness, and readiness prior to booking.

⚠️ 6. Safety & Right to Refuse Service
We reserve the right to refuse or cancel service if:

• The environment is unsafe (e.g. aggressive pets, hazardous materials, blocked access)

• There is suspicion of illegal activity, scams, or fraud

• The request exceeds the scope of booked service

🔁 7. Ownership, Disposal & Resale
Once an item is picked up for disposal or removal, it becomes property of The Haul Dept. ℠ and may be discarded, reused, resold, repurposed, or donated at our discretion.

We do not issue refunds or credits based on any perceived resale value.
This ensures legal ownership transfer and protects all parties.

💸 8. Booking Fees, Refunds & Cancellations
made within 12 hours of your scheduled time may incur a fee.

We do not issue refunds for:

• No-shows or client unavailability

• Misrepresented item details

• Unsafe or blocked locations

• Incorrect addresses provided by the client

• Items requiring more time, labor, or tools than described at booking

✅ 9. Acknowledgment & Legal Agreement

⚠️ NOTE: Your booking is not accepted until you have checked the acknowledgment box on our official booking form.

By completing the booking process, you:

• Confirm items for pickup, delivery, or assembly are safe, complete, and accessible

• Release The Haul Dept. and its contractors from liability related to unsafe environments, incomplete items, or failure to disclose important details

• Fully accept all terms outlined above

✅ This acknowledgment, confirmed via checkbox at booking, serves as your binding agreement.